Stakeholder Communication | 2025-26 Hanmi Science ESG Report

ESG Management

Stakeholder Communication

Hanmi Science has categorized our key stakeholders into 6 groups, referencing our business model, business activities, and the sustainability management status of global healthcare companies. We communicate with stakeholders from the planning stage for sustainability, sharing their concerns and our response plans. Going forward, Hanmi Science will continue to actively incorporate the opinions of various stakeholders surrounding the company into our management activities, striving to achieve sustainable management and growth.

1. Internal Stakeholders, including Employees
Key Concerns	Company's Response	Communication Channels
Entities directly performing business activities Expectation of compensation through fair and responsible business operations Expectation of growth through work	ㆍSupport for various welfare benefits ㆍEmployee health/safety management ㆍCollecting and improving suggestions from employee councils at each workplace ㆍJob-group specific performance evaluation and compensation, rank-specific training	ㆍInternal Intranet ㆍEmployee Council ㆍClean Management Whistleblower System ㆍGrievance Handling System ㆍK-Whistle
2. Suppliers
Key Concerns	Company's Response	Communication Channels
Entities providing products and services necessary for business activities Expectation of mutual growth through stable collaboration with us	ㆍFair Trade-based Compliance Program ㆍSupplier support, including cash payments ㆍEstablishment of supply chain management system and planned supply chain due diligence	ㆍK-Whistle
3. Customers
Key Concerns	Company's Response	Communication Channels
Pharmacists Entities providing medical services to patients Prompt supply of specialized pharmaceuticals and quasi-drugs Corporate Customers Entities receiving B2B healthcare products and services Expectation of healthcare-related products and solutions that can improve corporate business performance General Consumers Entities receiving healthcare products and services Expectation of healthcare products and solutions with guaranteed quality and safety	ㆍOperation of product and logistics-related call centers ㆍOngoing monitoring through various communication channels and response (continuous identification of market conditions and customer needs)	ㆍInquiry channel within HMP Mall ㆍVarious sales/marketing activities ㆍK-Whistle
4. Shareholders and Investors
Key Concerns	Company's Response	Communication Channels
Expectations for financial and non-financial performance creation through business activities, leading to increased corporate value	ㆍShareholders' meetings ㆍIR meetings, including investor roadshows & overseas NDRs ㆍPublication of ESG reports/Corporate Governance reports and corporate disclosures ㆍDividends, Bonus Issue, etc. ㆍEstablishment of a carbon neutrality and climate change response system	ㆍShareholders' meetings ㆍIR meetings (investor roadshows and overseas NDRs, etc.) ㆍESG reports/Corporate Governance reports ㆍK-Whistle
5. Government and Policy Institutions/Organizations
Key Concerns	Company's Response	Communication Channels
Promoting sound industrial development through regulations, policies, etc. Supporting and controlling companies to ensure legitimate business activities	ㆍOperation of compliance system ㆍEstablishment of compliance monitoring system ㆍPlanned adoption and operation of international management systems such as ISO	ㆍPolicy consultations with various institutions and organizations ㆍPharmaceutical & healthcare-related forums, etc. ㆍK-Whistle
6. Local Community, NGOs
Key Concerns	Company's Response	Communication Channels
Entities sharing social influence with Hanmi Science Expectations for social contribution activities addressing welfare blind spots in the local community	ㆍParticipation in local community social contribution projects ㆍCollaboration on social contribution activities with local governments	ㆍVOC collection ㆍMeetings with local governments and experts ㆍConsultations with beneficiaries of social contribution activities, etc. ㆍK-Whistle